Rand Institute of Leadership
Tao of Rand
- Kids like Skittles.
- Jeff Rand (Added: January 7, 2005)
Though not the most erudite thing Jeff has ever said, it does point to a fundamental truth: by understanding the customer, you will succeed.
Kids like skittles is simply the expression of a more powerful notion. To successfully lead you must know the desires of your team and use those to help motivate them.